Contact
One address, and a person reads it. There is no form on this page, on purpose: nothing is standing behind a form yet, and a submit button that quietly goes nowhere is worse than no button at all.
Write to hello@suncoastregistry.com. Use the subject line that fits and we will know what you need before we open it.
A homeowner with a question
Not sure whether the license you are looking at covers the work you need? Something on a listing does not add up? Cannot find a trade you were expecting? Ask. There is no wrong question here and it costs nothing.
The one thing we cannot do is tell you who to hire. We publish a record and the date we checked it. We do not recommend anybody, we have no favorite, and we have not seen anyone's work.
You can also check any Florida license yourself, free, at the state's own lookup. It takes about a minute and it is the same record we read.
Something on my listing is wrong
Tell us what is wrong, what it should be, and which listing it is. Public records have mistakes in them and so do we.
- We reply within two business days.
- While we are checking, we hide the disputed item on the listing. We do not leave it up with a question mark next to it.
- Confirmed corrections are fixed within five business days, and the listing is stamped with the date it was corrected.
- If we cannot confirm the right answer from a public record, we take the item off the listing rather than guess.
- It is free. No account, no salesperson, and you never have to pay us to get something corrected.
Anyone can report a mistake — a homeowner, a competitor, somebody passing through. Changing what we publish takes a public record or a connection to the business. Taking a disputed item down takes neither, because removing is always cheaper than being wrong.
Take my business off the registry
If your business is on Suncoast Registry and you would rather it was not, we take it down. You do not have to explain why. There is no account to create, no form to fill in, nobody is going to call you, nobody is going to offer you anything to stay, and we are not going to ask you twice.
Send the business name and the link to the listing, from an email address connected to the business or to its license record. That is the only thing we check, and it exists for exactly one reason: so a competitor cannot delete you.
- We reply within one business day.
- The listing comes down within three business days of us confirming you are connected to the business. Usually the same day.
- It stays down. We keep the business name and the license number on a permanent do-not-list record and nothing else, so a later records pull cannot put you back up.
- We delete the rest of the profile we built.
- We do not email you again about listings.
Anything else
A question from the press, a records question, a problem with the site itself, or a paid placement somewhere that is not labeled the way this site says it will be — same address, and we would rather hear it than not.
Email hello@suncoastregistry.com
Everything here happens over email so there is a written record of what we said we would do and when we said it.
Before you write about a listing
It saves a round trip if you include the link to the listing and the license number printed on it. Those two things let us find the exact record in one step.